ÍøÆØ³Ô¹Ï Fish Market's Quality Assurance System
ÍøÆØ³Ô¹Ï Fish Market is Australia’s seafood centre of excellence and strives for the highest levels of quality and customer satisfaction.
ÍøÆØ³Ô¹Ï Fish Market introduced its Quality Assurance Program, incorporating the hazard analysis critical control point (HACCP) system in 1998. Since then ÍøÆØ³Ô¹Ï Fish Market has worked to ensure all products sold through SFM's wholesale auction and all meals prepared at ÍøÆØ³Ô¹Ï adhere to this process.
ÍøÆØ³Ô¹Ï Fish Market's Quality Assurance Program and HACCP system are designed to ensure that seafood sold by ÍøÆØ³Ô¹Ï Fish Market is:
- Safe to eat
- Accurately labelled
- Satisfies the customer
The system is externally audited every six months against the internationally recognised ISO 22000:2018 Food Safety Management Standard by accredited auditors, BSI.
SFM has a QHSE department with specialised, trained staff who monitor and implement improvements to the Food Safety Management System, the Workplace Health and Safety System (AS/NZS 4801:2001) and the Environmental Management System (ISO 14001:2015).
The Food Safety Management System is backed up by several support programs:
- Personal hygiene policy
- Good handling practices
- Segregation policy
- Calibration
- Cleaning
- Pest control
- Maintenance
- Training
ÍøÆØ³Ô¹Ï Fish Market's Seafood Handling Guidelines have been produced and distributed to employees and suppliers. This publication acts as a benchmark and specifications for the grading and safe handling of seafood.